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QUALITY |
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EXPECTATION |
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Our product quality meets your domestic quality standart. |
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Our speed of reaction to your returned parts as for your expectation. |
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Our product quality meets your International quality standard |
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Our handling of your consigment part meets your requirement. |
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| 2 |
COST |
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2 |
1 |
EXPECTATION |
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Our product price is competitive compared to other domestic supplier. |
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Our product price is competitive compared to other regional supplier. |
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Our product price is comparable to our product quality. |
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| 3 |
DELIVERY |
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1 |
EXPECTATION |
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Our delivery time is meeting your requirement. |
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Our pallet/packaging system meeting your requirement. |
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Our delivery team attitude is for your expectation. |
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Our delivery documentation is meeting your standard |
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| 4 |
ENGINEERING & CAPABILITY |
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1 |
EXPECTATION |
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Our product development capability is meeting your current standard. |
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Our facility for design & engineering is meeting your requirement. |
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Our tool making capability is meeting your requirement |
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| 5 |
PRODUCTION TECHNOLOGY |
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3 |
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1 |
EXPECTATION |
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Production equipment suitable to your requirement. |
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Our production process is meeting your current standard. |
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| 6 |
MANAGEMENT SYSTEM |
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1 |
EXPECTATION |
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Our Management System is capable to support your spesific requirement. |
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Our Management System is capable to address your complaint in timely manner. |
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| 7 |
COMMUNICATION |
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3 |
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1 |
EXPECTATION |
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Easy access to DWA staff/PIC. |
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Good ability to address customers question. |
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| 8 |
SAFETY HEALTH & ENVIROMENT (SHE) |
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4 |
3 |
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1 |
EXPECTATION |
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Implementation of ISO 14.000 become the customer requirement. |
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Our Enviromental Management System has fulfilled customer requirements. |
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Our Safety, health & environment standard has fulfilled customer requirement |
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